4.34pm
Three f**kin hours on hold. Three f**kin hours!
I have taken to bashing my head against the desk to just drown out the five songs they keep playing again, again and again. Oh and the Orange Woman who cuts in every 30 seconds to tell me that I “may expereince a delay”, the irony of which is just not funny any more.
I cannot understand how it is that I am still on hold. I now have a splitting headache and no pain killers or water or sense of humour left.
I am *this* close to hanging up and walking out of the office, the only thing thats stopping me is the knowledge that if I did so I’d have to go through all of this again tomorrow…